Service

Service

We love not only high-quality knives and nature, but also all customers who share these passions with us. We will help you to choose the right products and will be there for you with advice and support even after the purchase.

Contact

Whether by phone or by email: We will be glad to assist you! Usually you will receive feedback within two to three working days (Monday to Friday). Your request will be processed during our business hours (M-F 8:00 am – 4:30 pm MST).

Lifetime warranty

The purchase of a knife with the tree-brand as a sign of quality is the beginning of a long journey full of adventure. This is underlined by our unconditional quality standards for our knives, which we have stood for - for 150 years - with a lifelong guarantee on our products. This guarantee covers the brands Boker, Boker Plus, Boker Arbolito and Magnum. Any Boker product that is defective in material or workmanship will be repaired or replaced by us at no charge.