Terms & Conditions
Your satisfaction is 100% guaranteed!
Your purchases from Boker USA are fully guaranteed. If you are not completely satisfied, simply return the merchandise within 30 days with a note explaining what you want us to do and we will replace the item or refund your money.
Your satisfaction means everything to us. We believe the best way to build a business is with repeat customers. We want you to feel confident and comfortable shopping by internet with Boker USA. It is for this reason that we extend this ironclad, no-risk guarantee to you and all our customers. Freight costs are not reimbursable.
We'll ship your order ASAP!
It is our goal to have every item on this website in stock. We endeavor to ship within 48 hours of receipt of your order. In most cases, this is possible and you can plan on receiving your order within 10 days (often much sooner). Expedited orders (shipping via 2nd Day Air / Next Day Air) are shipped the following business day.
If your order is unable to be shipped complete, we will notify you within 2 business days of receiving your order.
All orders weighing up to 2 lbs. will be shipped by USPS unless specified otherwise (additional charges may apply). Prices are subject to change. Shipping charges are as follows (insurance included):
Shipping charges (insurance included), Standard / USPS
Total merchandise up to $ 75.00: add $ 9.95 for shipping/handling
Total merchandise over $ 75.01: Free for shipping/handling
2nd Day Air (any order amount): add $ 24.95 to shipping/handling
Next Day Air (any order amount)/Overnight: add $ 39.95 to shipping/handling
If only gift certificates are ordered, no shipping charges apply. All orders greater than $500 will be shipped "Signature required".
Boker USA International Shipping Policy
Customer is responsible for all fees and taxes - we charge only for our shipping costs.
Customer is responsible for knowing their own laws and assumes all risk for the value of the package as well as our shipping costs, should it be confiscated at customs.
If package is found to be undeliverable, customer is responsible for the return shipping cost (which can be higher than original shipping)
All return and replacement shipping costs must be paid by the customer.
We will insure packages and file claims where applicable.Claims for FedEx shipments that are lost or damaged in transit take approximately 10-14 days to process. Claims for USPS shipments that are lost or damaged in transit will be processed 30-45 days after the package is shipped and purchaser will be reimbursed once the payment has been received by Boker USA.
Canadian Shipments
Canada has import restrictions on certain products we sell. We encourage our Canadian customers to review their own import regulations prior to ordering from Boker USA. Restricted items include, but are not limited to, assisted folders with a flipper tab, automatic knives, batons, and "T" style push daggers.
Must be at least 18 years of age to place an order.